Favors shipping - terms & condition:
 
 
 The standard shipping rate for the Favors is a Flat Rate of 23.95$ ( All across Canada)
 
we will process each order within 1-3 business days, and your order usually ships within 2-7 business days. Please note that on occasion, shipping may experience delays due to inclement weather and/or holidays.
 
Note:

Newfoundland and Labrador: add $10 to above rates.
Yukon, N.W.T. and Nunavut: standard shipping only. Add $20 to above rates.

we cannot accept P.O. Box addresses

Favors - Return Policy
 
We want to ensure you're fully satisfied with all our party gifts and favors... Should you not be satisfied with your order for any reason, Return must be requested within 10 days of the shipping date of the items. If products are damaged, we may require a digital photo of the items in question. At times, the shipping company will be required to investigate and evaluate damage claims.
 
Please Note: Returns are easy at Occasions! All you need is a return authorization which can be provided to you, with instructions, upon request by email or by phone

Invitation Cards- shipping terms & condition:

The standard shipping rate is a Flat Rate of 12.49$ ( All across Canada)

Invitation cards are shipped three days after customer approves the proof and the shipment service is with UPS & FedEx Ground Service and takes 3-7 business days to most destinations within Canada
 
Invitation Cards - Return Policy
 
There is no refund for customized invitation cards


Cover Rentals -  terms & condition:
 
Security deposit: 
A  security deposit in the form of Money order, personal check or cash is required.
This deposit does not apply toward the rented items payment.
It will be refunded back to client after receiving all the items back in good condition.
 
Event cancellation: 

If the event is cancelled, the 30% deposit will be refunded back to the client if
Occasions location-rentals is advised at least 21 days prior to the event date,
otherwise the 30% deposit is non refundable to client.
 
Balance:

The Client understands that all rental balance has to be paid in full prior to the event.
If paid by personal check it must be paid 7 days before the event.
 
Replacements/Damages:
If the items are missing or lost, there will be a charge of 25$ for each item (chair covers and sashes are separate items) will be taken out from the given security deposit.

Occasions expects normal wear and tear. In the event that the items are damaged due to candle burns, candle wax, wine stain, wax marks, torn and other damages beyond repair, there will be a charge of 25.00$ for each item ( chair cover, tablecloth and sash).
 
Fitting and samples:   
Client is responsible to ensure that the chair cover fits. Samples are available if needed.
Client must advise us and make an appointment at reception locations.

Setup and Take down:  

 The person in charge will be responsible to take items down and put them in nylon bags that we will provide. We will pick it up the next day from the address the contact person gives us. Very important, client must make sure of the setup time allowed by the banquet manager.
 
 
Parking fee:
The client is responsible to ensure free parking for delivery and /or pickup at the event location. If not parking fee will be charged to client.

Delivery:
We provide fast, efficient Shipping and delivery via Purolator to your address, shipping fee may vary depending on desired delivery location

Payment:
You may make online payments via PayPal